Take your business to the next level –
with fully integrated unified communications

Elevate is an easy-to-use cloud-based unified communications service that helps employees to be more productive and collaborative with a full-featured phone system, combined with audio/video/content sharing, conferencing, and file sharing capabilities.

Whether in the office or remote, Elevate seamlessly integrates all your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles.

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Highly reliable

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The Elevate voice network is purpose-built for reliability

East and West coast datacenters provide redundancy and minimize latency
Stringent prequalification guidelines and proprietary VoIP network testing help ensure a reliable connection and crystal-clear voice quality

Simplified scaling & management

Elevate scales according to the needs of any business

Order service according to the number of users or resources needed today; pay only for what is used
Ordering additional service is easy and can be spun up quickly
Scales to a large number of users per business

Increased productivity & collaboration

Elevate makes a more productive and efficient workforce

Mobile devices interact seamlessly with the corporate phone system
Anywhere, anytime, and on any device, creating a more flexible workforce
Video conferencing and screen sharing empowers collaboration in real time
Cloud file storage and sharing helps keep documents organized and secure

Business continuity

Ensure that you never miss an important business call

The Elevate mobile app has full business phone functionality to be used in the event that desk phones become unavailable
Cloud based systems are immune to local outages. Elevate will try all user devices, then dial phone numbers like cell phones, hunt groups, or other auto attendants.

Lower cost

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No hardware to buy, install, manage, upgrade or replace

Lower infrastructure and operating costs compared to traditional phone service
Reduces infrastructure and operating costs; no additional hardware to buy
Consolidates voice and data onto one network
Flat, per-user rates with unlimited domestic local & long distance calling

Desktop Phones

Easy-to-use interfaces, rich audio quality and productivity features
Phones are pre-programmed to work seamlessly with Elevate
Phones are plug and play, and can be used anywhere there is an internet connection*

Polycom VVX

Cisco SPA

Yealink DECT

Cordless

Polycom SoundStation

Conference Phones

Yealink T4 series

Elevate – WHAT’S INCLUDED

Each user receives

Local phone number with unique extension
Ability to have up to five endpoints
Inbound/Outbound Caller ID
WebFax
Voicemail box with transcription services
Elevate Mobile App & Desktop App
Online Meeting with up to 4 participants (30 with Elevate Pro)
2GB per user ShareSync file share and backup (100Gb per user with Elevate Pro)

Each account receives

Centralized management of all locations
Auto Attendant with a direct inward dial phone number
Ability to configure up to 10 hunt groups
Conferencing: 200 toll-free minutes / month
Active directory integration for easy configuration of users
Hunt Group reporting
Enable/Disable call recording

Elevate Communication Features

System Features	Phone Features
Voicemail with Transcription	Call Forward	Administrator Password
Auto Attendant	Call Hold	Named Ring Groups
Caller ID	Call Recording	Page all Phones
Custom Hold Music & Greetings	Call History	Call Park
Direct Inbound Dialing (DID)	Call Transfer	Inbound Caller Name
Call Flip	Call Waiting	Call Flip
Conference Bridge	3-way Calling	Configurable Line Keys
Hunt Groups	Do Not Disturb	Speakerphone
Hunt Group Call Reporting	Extension Dialing	On-Hook Dialing
Email and SMS notifications	Configurable Ring Options	Remote Line Key
Busy Lamp Field / Call Presence	Voicemail	Transfer to Voicemail

*Some restrictions apply to countries outside the US

Elevate Productivity Features

Elevate Desktop App The Elevate desktop app acts like a remote control for the user’s associated desk phone, empowering employees to be more effective and efficient with call management. Place, park, and transfer calls with just a click or two Call Flip feature moves active desk phone calls to the caller’s mobile devices On-screen indicator lets you know if your contacts phone is busy, before you call Call history for the last 90 days, includes the contact name, date, and time they called
	Elevate Mobile App The Elevate mobile app enables a mobile device to become a communications endpoint for the Elevate service. Employees can now call or receive calls through the corporate phone system and utilize enterprise-level calling features, no matter where they are. All the most important features of your desk phone, right on your mobile device Call Flip sends calls directly to your desk phone – without disconnecting your call. Rings your desk and mobile phone simultaneously – no more missed calls. Includes voicemail transcription, as well as on-screen voicemail management.
Video Conferencing & Screen Sharing Elevate includes Online Meeting, an easy-to use, reliable video collaboration tool. Includes: HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive. Screen sharing. The computer desktop can be shared with team members in real-time, improving collaboration and speed of decision making. Includes a conference dial-in number, and custom URLs for meetings.
	File Sharing & Security File sync and share with backup for desktops, mobile devices, and file servers. The most current version of files from any device Easy and secure file sharing Integration with Windows file server, Exchange Email, Active Directory, Outlook, Office, and Office 365 Full control over files, users, devices, and sharing activities